Trauma Treatment Center
12 Step Holistic Resort
Privacy Policy
Privacy Policy
Last Updated: February 25, 2026
Effective Date: February 25, 2026
1. Introduction
At Holinarehab.com (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy explains what information we collect from users of our website, how we use and protect that information, and your choices regarding your information. We are committed to transparency, and this policy outlines the types of data collected and how it may be used, including for advertising purposes.
By accessing or using our website, you agree to this Privacy Policy.
2. Information We Collect
2.1 Personal Information You Provide Directly
We may collect personal information that you voluntarily provide when you interact with our site, such as:
- Full name
- Email address
- Phone number
- Contact form submissions
- Other information you choose to provide
This information is collected when you:
- Submit a contact form
- Request information
- Subscribe to newsletters or updates
3. How We Use Your Information
We use the information you provide for these purposes:
3.1 To Respond to Your Requests
To contact you with information you request, respond to inquiries, and provide customer support.
3.2 Advertising and Marketing
We may use information for advertising purposes, including to deliver targeted advertising and measure ad performance through platforms such as Microsoft Advertising, Google Ads, and other third-party ad services. This may include remarketing and audience targeting.
This may involve:
- Using device identifiers and cookies for remarketing lists
- Sharing data with ad networks to deliver more relevant ads
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience and support advertising and analytics, including:
- First-party and third-party cookies
- Tracking pixels
- Analytics tools (e.g., Google Analytics, Microsoft UET)
These technologies may collect information such as:
- Pages visited
- Time spent on the site
- Referring sites
- Device and browser data
You may manage cookie preferences through your browser settings. Some tracking and personalization requires consent where legally required.
5. Disclosure to Third Parties
We may share your information with:
- Service providers who help operate our website
- Advertising platforms (e.g., Microsoft, Google) for ad delivery and measurement
- Analytics providers to understand how users interact with our site
We do not sell your personal information to third parties.
6. Advertising and Consent
Our site may use advertising tracking technologies such as Universal Event Tracking (UET) and remarketing tags from Microsoft Advertising. These technologies help deliver ads based on your previous visits and improve campaign effectiveness.
Where required by law, we obtain consent before placing advertising cookies on your device.
7. Data Security
We use commercially reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.
8. International Transfers
Your information may be processed in countries outside your own, which may have different data protection laws. By using our website, you agree to such transfers.
9. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your data
- Correction of inaccurate data
- Deletion of your data
- Objecting to processing or marketing purposes
- Restricting processing where permitted
To exercise any rights, contact us using the information below.
10. Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
11. Changes to This Privacy Policy
We may update this policy from time to time. The Last Updated date at the top reflects when the latest changes were made.
12. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
Email: info@holinarehab.com
Address: Holina Rehab Thailand – 14/1 Moo 8, Srithanu, Koh Phangan, Surat Thani, 84280, Thailand
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The Holina Holistic Treatments
We have a wide selection of accommodation options available when you stay at Holina Rehab, Koh Phangan. We believe your environment and the people supporting you make a massive difference in your treatment and your overall well-being. Please inquire about the pricing structure of our 24/7 medically managed detox. This detox is fully licensed, and is supervised by doctors and nurses. Contact form found below.
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At Holina Rehab, our holistic approach addresses the six primary human needs-certainty, significance, variety, love/connection, growth, and contribution-creating a comprehensive and healthy framework for recovery. This approach allows us to effectively tackle the full range of symptoms related to addiction and trauma.
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Holina Addiction Treatment Center FAQ's
If the substances you consume, or your behaviour or attitude is getting you into trouble or having a negative impact on your life, Holina Rehab may be an important option for you to consider. Not only will we provide you with the tools that you need, but we will also give you access to customized levels of treatment that will enable you to literally reinvent your life.
We treat the disease of addiction, which incorporates all substance dependencies, including alcohol, cocaine, crack, crystal meth, ketamine, heroin, methadone, Subutex, morphine, benzodiazepines, barbiturates, psychedelics, ecstasy, solvents, and legal (prescribed) medication addictions, as well as other process and behavior addictions such as sex, love, gaming, gambling, internet or technologies, shopping, food, exercise and co-dependency. We believe that addiction is a disease of the mind, from which we can recover, one day at a time.
We are a residential rehab experience, with a minimum of one month commitment. People are not permitted to come by and visit or look around unless an appointment has been made. This is to protect the privacy and the space for our residents and to keep them safe. We are not a day care facility or outpatient service. We only serve those people looking for a fully immersive experience.
Our minimum commitment is 4 weeks. Even considering that it’s possible to overcome an addiction with any long-lasting effect for any shorter period is simply unrealistic, and likely unethical. Whilst our minimum commitment is 4 weeks, many, probably most of our residents stay 6 to 8 weeks and some up to 12 weeks (the full program length).
We will discourage this until after week 9. Whilst it may be nice to think that your family are supportive and want to encourage you, it’s a huge distraction from treatment for the individual, and our collective observations (in other facilities) are that in over 66% of these visits it leads to disruption, early self-discharge, and often relapse. That said, please know we’re a treatment centre driven by your success and we do know that your success is significantly improved when family members are engaged in their loved one’s recovery. So if you would like to organise either a zoom call with your family and your primary therapist, or an actual family visit on site, we would encourage this towards the end of your treatment experience.
We appreciate that you will be away from your loved ones for fairly long periods of time and that connection to them is important. Sometimes work or business calls are important to you. We will always find ways to help you facilitate these relationships. We have super-fast internet, and all the bedrooms have Smart TVs running YouTube and Netflix etc.
It is our policy that in today’s modern world, our residents need to find recovery with their smart devices to hand. We are against hiding technology from our residents as it’s a useful tool to support our recovery as well as our lifestyles.
Therefore, unless you specifically require a digital detox, you can use your phone, pad and laptop in your room outside of the scheduled structure and groups, meaning that you can use your devices before morning activities, after the daily groups, and even in between the scheduled program (for instance, lunchtime) should you choose to.
Yes you may. Whilst we’d love to encourage you to quit whilst youre with us, we acknowledge that many people still smoke So you may smoke on the balcony of your room, or in the dedicated smoking sala in the lounge area.
Koh Phangan is a warm climate all year round. It is typically in the low to mid 30s*c / low 90s*f during the day, and at night it rarely goes under 23*c / mid 70s*f Sometimes it rains, usually for up to 30 minutes, which serves at cooling down the air. Occasionally it may rain for longer periods (typically in October or November), though this doesn’t interfere with treatment particularly.
Pack as if you were coming on holiday to a tropical paradise island in Thailand – which, of course you are. Summer style clothing is recommended (light shirts, T-shirts, shorts, comfortable shoes, sneakers, flip flops / sandals, etc, light, breathable clothing and swimwear for the pool and the beaches. Most of us wear underwear, shorts, T-shirts / Tank Tops / Vests, sneakers, sandals & tongs / flip flops. Active wear for workouts and other fitness activities including swimming, sports shoes, and light wear for yoga. We do physical activities almost every day, so bring a few pairs to allow for laundry times.
There is no need to dress formal or smart. Everything is relaxed, comfort focused and easy going. We have a safe to keep your valuables in, but expensive jewellery and other luxury items are unnecessary. Toiletries: Please bring your own toiletries and hygiene products, such as toothbrushes, toothpaste, shower gel, shampoo, conditioner, shaving materials, basic makeup, hairbrush, etc. Anything you forget we can purchase from local shops.
Medications: You are allowed to continue using your doctor-prescribed medications while in rehab, but please do bring proof of your prescription. Please keep all your pills in the original packaging so that they are not to be unauthorized narcotics.
Kindly do not bring the following: Alcohol or drugs: It might seem self-explanatory, but some clients may try to sneak in a last-minute hit, fix, pill, can, bottle, etc. Your bags and belongings will be searched when you arrive at Holina. Alcohol or drug paraphernalia: This includes anything that advertises or glorifies the use of alcohol or drugs. This should also include items that display support for criminal acts including terrorism, sex, gambling, or other negatively perceived notions that could upset other residents.
Weapons: There is absolutely no need to bring any knives or weapons with you to Thailand or to treatment. They will be confiscated and destroyed. Toiletries that contain alcohol: Leave any alcohol-based products at home, such as certain mouthwashes, nail polish remover, perfumes, and aerosols.
We have 2 main Chef’s (supported by 2 other Thai chefs) – a Meat focused one and a Vegan Chef. You can advise us of any of your specific dietary needs and we can manage them. We’re used to having people with all types of needs. Nothing unusual there.
Our prices are all inclusive and dependent upon the style of room you choose – shared, single occupancy or private plunge pool villa. You can view our prices here
We don’t have any hidden costs, though there are some costs that should be aware of. We pay for any psychiatric assessments and other mental health professional visits. We ask you to pay for anything non detox or mental health related, including your medications.
We also ask that you have travel or medical insurance in place before you come to us. This is really for any non-detox or psychiatric related problems, like if you fall over and break your arm, or some other uncalculated trip to accident and emergency.
We don’t pay for your flights to and from Koh Samui Airport (USM), but we do cover the cost of getting you from the airport to Holina and we will pay for your return to the airport unless you check out against clinical advice. Typically, our clients spend between US$50 and $75 per month on personal items, such as snacks, sodas, cigarettes, some toiletries, etc, but it’s not necessary to spend any more. Even gift buying on this island is relatively cheap compared to the rest of the world.
At this time, residents of most countries around the world are able to come into Thailand and achieve a visa upon entry. We will advise you on this process. It’s very straight forwards.
If you extend your treatment and need a longer visa then we will take care of this for you, and in most instances we will pay for all your visa extensions too.
Currently, there are no requirements for any vaccines to come into Thailand. This includes COVID vaccines or any other historical vaccines previously required. So please don’t worry about this, unless you specifically want to be extra vaccinated.







