Trauma Treatment Center
12 Step Holistic Resort
Privacy Policy
At holinarehab.com, accessible from https://holina.org, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by holinarehab.com and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in holinarehab.com. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Free Privacy Policy Generator.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
holinarehab.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, holinarehab.com uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of holinarehab.com.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on holinarehab.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that holinarehab.com has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
holinarehab.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
holinarehab.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Updated 1-10-2023
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Holina Addiction Treatment Center FAQ's
If the substances you consume, or your behaviour or attitude is getting you into trouble or having a negative impact on your life, Holina Rehab may be an important option for you to consider. Not only will we provide you with the tools that you need, but we will also give you access to customized levels of treatment that will enable you to literally reinvent your life.
We treat the disease of addiction, which incorporates all substance dependencies, including alcohol, cocaine, crack, crystal meth, ketamine, heroin, methadone, Subutex, morphine, benzodiazepines, barbiturates, psychedelics, ecstasy, solvents, and legal (prescribed) medication addictions, as well as other process and behavior addictions such as sex, love, gaming, gambling, internet or technologies, shopping, food, exercise and co-dependency. We believe that addiction is a disease of the mind, from which we can recover, one day at a time.
We are a residential rehab experience, with a minimum of one month commitment. People are not permitted to come by and visit or look around unless an appointment has been made. This is to protect the privacy and the space for our residents and to keep them safe. We are not a day care facility or outpatient service. We only serve those people looking for a fully immersive experience.
Our minimum commitment is 4 weeks. Even considering that it’s possible to overcome an addiction with any long-lasting effect for any shorter period is simply unrealistic, and likely unethical. Whilst our minimum commitment is 4 weeks, many, probably most of our residents stay 6 to 8 weeks and some up to 12 weeks (the full program length).
We will discourage this until after week 9. Whilst it may be nice to think that your family are supportive and want to encourage you, it’s a huge distraction from treatment for the individual, and our collective observations (in other facilities) are that in over 66% of these visits it leads to disruption, early self-discharge, and often relapse. That said, please know we’re a treatment centre driven by your success and we do know that your success is significantly improved when family members are engaged in their loved one’s recovery. So if you would like to organise either a zoom call with your family and your primary therapist, or an actual family visit on site, we would encourage this towards the end of your treatment experience.
We appreciate that you will be away from your loved ones for fairly long periods of time and that connection to them is important. Sometimes work or business calls are important to you. We will always find ways to help you facilitate these relationships. We have super-fast internet, and all the bedrooms have Smart TVs running YouTube and Netflix etc.
It is our policy that in today’s modern world, our residents need to find recovery with their smart devices to hand. We are against hiding technology from our residents as it’s a useful tool to support our recovery as well as our lifestyles.
Therefore, unless you specifically require a digital detox, you can use your phone, pad and laptop in your room outside of the scheduled structure and groups, meaning that you can use your devices before morning activities, after the daily groups, and even in between the scheduled program (for instance, lunchtime) should you choose to.
Yes you may. Whilst we’d love to encourage you to quit whilst youre with us, we acknowledge that many people still smoke So you may smoke on the balcony of your room, or in the dedicated smoking sala in the lounge area.
Koh Phangan is a warm climate all year round. It is typically in the low to mid 30s*c / low 90s*f during the day, and at night it rarely goes under 23*c / mid 70s*f Sometimes it rains, usually for up to 30 minutes, which serves at cooling down the air. Occasionally it may rain for longer periods (typically in October or November), though this doesn’t interfere with treatment particularly.
Pack as if you were coming on holiday to a tropical paradise island in Thailand – which, of course you are. Summer style clothing is recommended (light shirts, T-shirts, shorts, comfortable shoes, sneakers, flip flops / sandals, etc, light, breathable clothing and swimwear for the pool and the beaches. Most of us wear underwear, shorts, T-shirts / Tank Tops / Vests, sneakers, sandals & tongs / flip flops. Active wear for workouts and other fitness activities including swimming, sports shoes, and light wear for yoga. We do physical activities almost every day, so bring a few pairs to allow for laundry times.
There is no need to dress formal or smart. Everything is relaxed, comfort focused and easy going. We have a safe to keep your valuables in, but expensive jewellery and other luxury items are unnecessary. Toiletries: Please bring your own toiletries and hygiene products, such as toothbrushes, toothpaste, shower gel, shampoo, conditioner, shaving materials, basic makeup, hairbrush, etc. Anything you forget we can purchase from local shops.
Medications: You are allowed to continue using your doctor-prescribed medications while in rehab, but please do bring proof of your prescription. Please keep all your pills in the original packaging so that they are not to be unauthorized narcotics.
Kindly do not bring the following: Alcohol or drugs: It might seem self-explanatory, but some clients may try to sneak in a last-minute hit, fix, pill, can, bottle, etc. Your bags and belongings will be searched when you arrive at Holina. Alcohol or drug paraphernalia: This includes anything that advertises or glorifies the use of alcohol or drugs. This should also include items that display support for criminal acts including terrorism, sex, gambling, or other negatively perceived notions that could upset other residents.
Weapons: There is absolutely no need to bring any knives or weapons with you to Thailand or to treatment. They will be confiscated and destroyed. Toiletries that contain alcohol: Leave any alcohol-based products at home, such as certain mouthwashes, nail polish remover, perfumes, and aerosols.
We have 2 main Chef’s (supported by 2 other Thai chefs) – a Meat focused one and a Vegan Chef. You can advise us of any of your specific dietary needs and we can manage them. We’re used to having people with all types of needs. Nothing unusual there.
Our prices are all inclusive and dependent upon the style of room you choose – shared, single occupancy or private plunge pool villa. You can view our prices here
We don’t have any hidden costs, though there are some costs that should be aware of. We pay for any psychiatric assessments and other mental health professional visits. We ask you to pay for anything non detox or mental health related, including your medications.
We also ask that you have travel or medical insurance in place before you come to us. This is really for any non-detox or psychiatric related problems, like if you fall over and break your arm, or some other uncalculated trip to accident and emergency.
We don’t pay for your flights to and from Koh Samui Airport (USM), but we do cover the cost of getting you from the airport to Holina and we will pay for your return to the airport unless you check out against clinical advice. Typically, our clients spend between US$50 and $75 per month on personal items, such as snacks, sodas, cigarettes, some toiletries, etc, but it’s not necessary to spend any more. Even gift buying on this island is relatively cheap compared to the rest of the world.
At this time, residents of most countries around the world are able to come into Thailand and achieve a visa upon entry. We will advise you on this process. It’s very straight forwards.
If you extend your treatment and need a longer visa then we will take care of this for you, and in most instances we will pay for all your visa extensions too.
Currently, there are no requirements for any vaccines to come into Thailand. This includes COVID vaccines or any other historical vaccines previously required. So please don’t worry about this, unless you specifically want to be extra vaccinated.